Policy

SALON POLICIES

To ensure a safe, relaxing, and enjoyable experience for all our guests, please take a moment to review our salon policies.

7-DAY SERVICE GUARANTEE

Your satisfaction is our priority. If your gel polish or nail enhancements chip within 7 days of your service, we will gladly provide a complimentary repair. Please contact us as soon as possible to schedule your repair.

Regular polish is not covered under our 7-day service guarantee.

NO REFUNDS

All services are non-refundable. If you are not completely satisfied with your service, please notify our management before leaving the salon so we have the opportunity to address your concerns.

HEALTH & SAFETY

For your safety and comfort, please inform your technician of any allergies, medical conditions, medications, or physical sensitivities that may affect your service before your appointment begins.

CHILD SAFETY

For everyone’s safety, children must be supervised by a parent or responsible adult at all times. Running, wandering, or playing in the salon or service areas is not permitted.

We appreciate your cooperation in helping us maintain a safe and relaxing environment for all guests.

RIGHT TO REFUSE SERVICE

We reserve the right to refuse or discontinue service to anyone who is disrespectful, disruptive, intoxicated, or presents a health or safety concern to our guests or team members.

PRICE & DESIGN CONSULTATION

DESIGN & NAIL ART

Nail art and design pricing varies depending on complexity, time, length, and technician expertise. Complimentary consultations are available to help determine the design and pricing before your service begins.

PRICE TRANSPARENCY

Your technician will confirm the service and total price before beginning. Additional services, upgrades, or design changes requested during your appointment may result in additional charges.

If you have any questions about pricing, please ask before your service begins. We want you to feel comfortable and informed about your service and pricing.

Thank you for understanding and respecting our salon policies. We truly appreciate your business and cooperation!